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Kassandra King,Marketing team lead, Lenbrook Canada Solutions
The Lenbrook Canada Solutions (LCS) team has carved a proficient presence in Canada’s communication market. LCS is the exclusive Canadian distributor of leading-edge technologies, products including: Motorola consumer, business, and commercial two-way radios, body-worn cameras and CAT rugged smartphones.
LCS serves an expansive array of sectors throughout Canada – from retail, hospitality, education, healthcare, manufacturing, and construction. Lenbrook strives to equip all our customers with the right product to ensure they are leveraging communication, safety, and eIiciency.
Through our strong partnership with Motorola Solutions, we have been able to introduce many innovative solutions that have transformed communication across thousands of businesses while on the job. Our product groups work together to offer a cohesive ecosystem ensuring we are meeting all customer needs. Recent product advancements include the TLK/WAVE line up, Body-Worn Camera Technology, and the Digital Licence Free Ecosystem.
Two-Way radios are much more than they used to be, with new features including Nationwide push-to-talk communication, GPS tracking, lone worker alerts, geofencing, and much more. The TLK/WAVE solution allows for organizations to amplify employee focus, safety, and overall productivity across Canada at the simple push of a button. Additionally, the TLK devices are designed for real-time adjustments to device settings, talk groups, subscriptions, and device monitoring. Device changes can be made instantly over the air, the days of carrying around programming cables are no longer. The entire fleet can instantly be updated remotely, reducing employee down time and prioritizing safety
Our product groups work together to offer a cohesive ecosystem ensuring we are meeting all customer needs
Why Body-Worn Cameras? This cutting-edge technology oIers extensive benefits that not only heighten existing security measures for individuals on shift, but the business as a whole. These cameras allow you to extend your existing fixed CCTV footage always enabling a first-person view. Seamlessly integrating with existing security and CCTV surveillance, these body-worn camera devices centralize critical information for review. Both camera models are engineered to capture live video streams as evidence and enable secure data sharing capabilities with external stakeholders. OIered with the cameras is Motorola’s Body-Worn Cameras leading edge Video Manager Software. This software has the capability to do it all – customize camera settings specifically for individuals, redact video footage, edit video footage, and RFID assignment.
The future of technology is bright with LCS. Through strategic partnership with Motorola, we are excited to announce the new Wi-Fi enabled call button and hub solution. This solution is key when trying to reduce theft, increase customer satisfaction, and eliminate customer wait time. By implementing this solution customers can easily request assistance at the push of a button, this alerts store associates via the Curve radio system to the customers exact location. The customer facing portal provides impressive analytics focusing on average button presses per day, average wait time, response time, and failed responses. This solution ties together our current licence free two-way radios with the future of technology to ensure businesses can not only reduce theft but enhance the overall customer experience.
At Lenbrook we thrive together as a team, with the constant support from one another anything can be achieved. The LCS team is led by Ted Wiles, Vice-President and General Manager. The team operates through several diIerent facets contributing to the overall success of the company. The sales team, led by Michael Grant, Director of Sales focuses on learning the depths of our customers business. This approach allows our internal reps to be aware of our resellers business models and what their end users are looking for. The marketing team, led by Kassandra King, Marketing Team Lead works closely with the sales team to ensure that our customers’ needs are being met. Providing co-branded assets, brochures, webinars, ads, pricing, product set up and product training/assistance.
LCS has been an integral division within the Lenbrook group of companies for over a quarter-century, and has carved a strong presence in Canada’s communication market. As a team, we look forward to defining a further path to advance communication to ensure safety, eIiciency, and most importantly communication in Canada.